services
Our Services
Comprehensive Solutions for Shipowners & Shipping Lines
Pre-Arrival
- Vessel clearance: Obtain necessary clearances from port authorities, customs, and immigration.
- Berth planning: Coordinate with port authorities for berth allocation.
- Cargo documentation: Verify cargo documents, bills of lading, and shipping instructions.
- Crew arrangements: Arrange for crew accommodations, transportation, and logistics.
Our Services
Operations
- Vessel operation: Oversee vessel loading/discharging, mooring, and unmooring.
- Cargo handling: Supervise cargo loading/discharging, stowage, and securing.
- Tug and pilotage: Arrange for tug and pilot services.
- Bunkering: Coordinate fuel supply and bunkering operations.
- Provisioning: Arrange for provisions, stores, and spare parts.
Our Services
Safety & Security
- Safety inspections: Conduct pre-arrival safety inspections.
- Security protocols: Implement ISPS (International Ship and Port Facility Security) protocols.
- Emergency response: Establish emergency response procedures.
Our Services
Logistics & Administration
- Agent representation: Represent the principal at port authorities, customs, and immigration.
- Document processing: Process vessel documentation, certificates, and permits.
- Disbursement accounting: Manage vessel expenses, invoices, and payments.
- Reporting: Provide regular updates to the principal on vessel operations.
Our Services
Post-Departure Services
- Vessel departure clearance: Obtain clearance from port authorities.
- Cargo documentation finalization: Finalize cargo documentation and billing.
- Crew debriefing: Conduct crew debriefing and logistics arrangements.
- Principal reporting: Provide final reporting to the principal.
Our Services
Additional Responsibilities
- Regulatory compliance: Ensure compliance with international and local regulations.
- Insurance coordination: Assist with insurance claims and procedures.
- Technical support: Provide technical assistance for vessel maintenance.
Our Services
Key Performance Indicators (KPIs)
- Vessel turnaround time
- Cargo handling efficiency
- Safety and security incidents
- Cost control and budget adherence
- Principal satisfaction
Our Services
Deliverables
- Vessel operation reports
- Cargo handling reports
- Safety and security reports
- Financial statements and invoices
- Compliance documentation
why choose
Orca Marine Agency?
Fast and efficient vessel handling
High safety and security standards
Full compliance with international & local regulations
Accurate and transparent reporting
